Boundaries? Who needs em?

I've been back at work for a few weeks now and I have so many stories already, but I can't really blog them cos of the nature of my 'clients' (if you know what I mean).

However.. a couple of weeks ago - one of my clients said something to me which caused the rest of the individuals in my room to take a sharp sudden intake of breath and look immediately to the floor... I'm sure you can imagine.

Well I had 'chat' with this client (again i'm sure you can imagine!) and since them the client has been a reformed character and actually made 100% effort. I gave the said client great praise today cos it was duly deserved.

Do we all work best with clear boundaries and would we go off the rails without them?